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BAZAAR COMMERCE · Berhampur desk manual
Germination desk manual
Four indexed lanes for accounts, dispatch, packet care, and payment — pinned like a sowing bulletin for quick answers.
Lane 01
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Account & checkout
Account & checkout
Create your germination desk profile, verify email with OTP, and keep your seed tray synced before checkout.
Register with your email and password on the Account page. A 6-digit OTP is sent to your inbox — enter it to verify before checkout.
Verified email ensures order confirmations, tracking updates, and support replies reach you. Resend the OTP anytime from Account if it expired.
Sign in and open My orders to view past seed purchases, totals, and dispatch updates synced to your account.
Lane 02
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Orders & tracking
Orders & tracking
Follow seed packet dispatch, raise support tickets, and manage changes before your order is packed.
Use your order number and email on Track order. Status emails are sent after checkout and when dispatch milestones change.
Open your order on the status page and submit a support form for cancellations, delivery issues, or refund requests. Our germination desk responds during working hours.
An order confirmation email is sent immediately after checkout. Prepaid orders proceed to the payment gateway; COD orders are queued for moisture-barrier packing once confirmed.
Lane 03
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Seed care & delivery
Seed care & delivery
Moisture-barrier packing, sowing-grade lots, and quality guidance for nationwide seed delivery.
Seeds are sealed in moisture-barrier pouches and cushioned in rigid cartons to keep packets dry in transit. Store cool and dry on arrival.
Report packet concerns within 7 days of delivery with photographs. See our Packet Return Desk for eligibility and claim steps.
Yes — we deliver nationwide subject to courier serviceability. Review the Shipping policy for zones and handling details.
Lane 04
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Payment & policies
Payment & policies
Prepaid free shipping, COD handling, and links to full policy guides for nationwide seed delivery.
We accept UPI / online payment and Cash on Delivery (COD) on eligible orders. Prepaid seed orders receive free shipping.
Prepaid UPI orders ship free.
Browse our Terms, Privacy policy, Refund policy, and Shipping policy.
No answers matched your search — try another term or contact our germination desk.
Live desk
Desk manifest
Seed desk support during working hours — account, dispatch, and packet quality queries.
HoursMonday to Saturday, 10:00 AM - 7:00 PM
Catalogue256 lots
Quality claimsWithin 24 hrs
Message the desk
[email protected]
4°C
Cold chain desk
Quick desk tags
Clip-through links to the pages customers open most
TRK
Track order
Order number + email
ACC
Account
Sign in & verify OTP
ORD
My orders
Purchase history
SHP
Shipping guide
Delivery & zones
RTN
Returns
Refund eligibility
MSG
Contact desk
Direct support